Project Manager, Business Operations

ThriveHive is looking for a full-time Project Manager to support operational system implementations as well as strategic operational initiatives as dictated by the Sr. Manager of Business Operations.

Responsibilities:

  • Act as “go-to” for Business Lead and senior stakeholders on anything related to the project or initiative.
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders.
  • Develop a detailed project plan to monitor and track progress.
  • Report and escalate to management.
  • Coordinate internal resources (SME’s) and third parties/vendors for meetings and requirements sessions.
  • Set up and run meetings including technology, agendas; document discussion, distribute notes and provide clear follow up tasks / info after meetings.
  • Create and maintain comprehensive project documentation
  • Work closely with internal Marketing on communication plan and roll-out schedule
  • Collaborate with external markets and resellers to coordinate communication and training as needed.
  • Establish and maintain relationships with third parties/vendors involved in project.
  • Work with training teams at Gatehouse and within Operations as needed.

Desired Skills:

  • Knowledge of ThriveHive operations fulfillment processes
  • Knowledge of ThriveHive sales processes
  • Experience with MS Project or similar project management tool(s)
  • Experience with MS Visio or similar
  • Advanced MS Office skills (Word, PPT, Excel).
  • Strong organizational and communication skills
  • Independent/self-motivated
  • Experience working cross functionally
  • Must feel comfortable speaking in front of others, leading meetings
  • Training experience a plus
  • JIRA experience a plus

The ideal candidate will be:

  • A self-starter, someone who is hungry to be challenged and learn while driving success
  • A team player – it doesn’t matter where credit is given, WE get things done
  • Not scared of making mistakes, but knows which mistakes are too big to make
  • Attention to detail with a high degree of creativity
  • Demonstrated initiative and ability to act independently
  • Strong sense of urgency
  • Strong work ethic and willingness to work extended hours when necessary
  • Ability to address conflicts and provide immediate resolutions
  • Ability to produce results, solutions and processes that balance the good of the company, team and individual

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