This week, all across the country customers and companies alike have been celebrating the employees that make it all work.
Customer Service Week recognizes all the hard work, time, and smiles that go into keeping customers happy and businesses booming.
Did you know that 66% of global consumers stopped doing business with a provider and switched to another in the past year due to poor customer service experiences? That’s huge!
And when businesses engage and respond to customer service needs on social media, those customers end up spending 20-40% more with you!
From in-person conversations to friendly banter on social media, Customer Service Representatives are invaluable to the success of your business.
So to wrap up Customer Service Week, we at Propel would like to give a big shout-out to our own beloved team. Our Client Services team is dependable, friendly, and the hardest working bunch in town. And here’s what we have to say about them!
Go out and thank your Customer Service Representative today!