March 30, 2015

Are You Using Live Chat? You Should Be!

Do you want to provide the best possible customer service? Of course you do! Tools like live chat help you reach out to customers browsing your website. Provide attention, care, and answer their questions on the spot, boosting your customers' experience on your site, and with your business. Not using Live Chat on your website yet? You should be!...
September 12, 2014

24/7 Customer Service with Live Chat Engagement

What’s better than a friendly, personable, and well-informed staff member on the floor talking to customers? One that’s available 24/7! Live Chat allows customers to get answers in real-time, with a friendly and engaged customer service representative, whether you're open or not!...
August 7, 2014

4 Fast Ways to Use Service for Success

You know how important customer service can be to the success of your business. How do you integrate it into the everyday? By following a few simple steps, your business will not only reap the benefits of great service, but could also emerge as an innovative thought leader in your industry...