October 26, 2017
How to Get Customers to Love Your Business (2)

How to Get Customers to Love Your Business

The world of business is growing increasingly more competitive with each passing day. It’s more important than ever to have a solid plan in place to […]
October 19, 2017
How to Ask for Reviews

How to Ask Customers for Reviews

Customer reviews are a powerful thing. Think about the times you’ve been on the fence about making a purchase and only followed through because other customers’ […]
September 6, 2017
How to Stay in Touch with Your Customers

10 Ways to Stay in Touch with Your Customers 

The relationship between businesses and their clients in is changing. It is no longer characterized by simply providing a product or service that someone wants to […]
August 24, 2017
How to Write a Great Customer Success Story

How to Write a Great Customer Success Story

When it comes to talking about how great your company, product, or service is, it doesn’t get much better than testimonials from your own customers. After […]
October 10, 2014

Customer Service Week 2014

Did you know that 66% of global consumers stopped doing business with a provider due to poor customer service experiences? From in-person conversations to friendly banter on social media, Customer Service Representatives are invaluable to the success of your business. So to wrap up Customer Service Week, we at Propel would like to give a big shout-out to our own beloved team...
September 12, 2014

24/7 Customer Service with Live Chat Engagement

What’s better than a friendly, personable, and well-informed staff member on the floor talking to customers? One that’s available 24/7! Live Chat allows customers to get answers in real-time, with a friendly and engaged customer service representative, whether you're open or not!...